Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return check below
- Your item also be in the original packaging, tags and labels.
- Please be very careful when trying products on please ensure not to leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.
- Your item must be unused, unwashed and in the same condition that you received it (no distinct odours, blemishes, signs of wear etc.).
- If items are covered in animal/human hair will not be accepted
- All items are thoroughly inspected before any action is taken.
- If the returns item fails this test, they will be returned back to you.
- The returns process can take up to 7 days ,so don’t be alarmed if you’ve tracked your return as delivered but haven’t heard from us yet
- Any items bought in conjunction with a offer (e.g. 2 t-shirts for £XX) can only be returned to exchange for a like-for-like item, unless all items in included in the offer are returned
- If you’ve asked for an item which is more expensive than your return, the item will be refunded and you’ll need to place a new order online
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- All exchanges are sent out on a standard service
- Item must be returned within 30 days from the day you’ve received your order, transit times are not included within this time
- Shipping costs are non-refundable If you receive a refund, the cost of return shipping will be deducted from your refund.
- Please note that we do not offer free returns. All costs of returning are customers responsibility. In the case of an exchange the items will be sent back out to you free of charge.
- If a customer is returning a package, we advise to use an insured, priority mail, as if the package is lost on its return to us, it is not our responsibility.
- If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
- If you have any returns or exchanges please email as info@Finesseathletes.co.uk with your order reference and name .